Research & Sales Support Executive-Belfast - Ref 829

Action Recruitment have an exciting opportunity for an experienced Research and Sales Support Executive, for our client a 4-star property in Belfast.  The ideal candidate will have previous experience as sales executive, in a similar environment.  Reporting directly to The Sales Manager, you will be part of the sales team and must ensure that the customers’ expectation and experience is exceeded through the provision of excellent customer service. You will be responsible to the Sales Manager for the provision of an effective research and sales support service and to engage in pro-active telesales and direct mail activities.

 Duties include but are not limited to: -

• To be able to work flexibly across the two venues of our client, to ensure the necessary high standards of service delivery are achieved.
• To research and generate potential conference and events clients, local, national and international for the property in accordance with the Strategy and Business Plan.
• To maintain the customer and client databases for use by the conference and business sales staff, and to develop, manage and maintain this system as a tool of information and communication.
• To identify suitable clients for personal visits with a view to attracting new business and assist in the setting up of client appointments and field sale visits for the conference and business sales staff.
• To carry out various conference, exhibition and events research related projects as directed.
• To provide an effective research service for the Sales and Marketing section.
• To provide as directed a sales support service.
• To provide the Sales and Marketing Director with accurate and up-to-date statistics and management information with regard to the section’s performance and monitor and maintain such records and information.
• To make maximum use of the Venue Event Management System and other external information systems in order to continually expand, manage and maintain the existing client and customer database.
• To participate in appropriate and relevant induction and in-service training and in the induction and support of all newly appointed staff.

Salary Circa £21,000

If you would like to learn more about this position, please send your cover letter and an updated copy of your CV to nichola@actionrecruitment.com or call Nichola on 00447860374706