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Who We Are

Who’s behind our hospitality recruitment agency

Action Recruitment was established over 43 years ago as one of the first hospitality agencies in Ireland and to this day we are still based out of Dublin, our offices are located at 28 Exchequer Street, Dublin. We are a specialist provider of permanent, contract, temporary and outsourced recruitment solutions for the hospitality sector.

Assisting jobseekers and employers since 1974, Action Recruitment’s global expertise spans Ireland, UK, UAE and newer markets Poland and Croatia..

With our experience over the years and our expertise, we not only offer senior hotel job opportunities but also have in-depth knowledge in the areas of Revenue Management, Channel Distribution, Digital Marketing, Website Design, Social Media etc allowing us to know the best of E Commerce Directors, Revenue Directors, Digital Marketing Managers and many more.

Whilst we deal in many different aspects of hotel recruitment and may offer senior hotel jobs in all different categories, not all of our vacancies may be listed on the website due to confidentiality so we do ask you to contact us directly. Call Noel today on 087 2145990.

Below is a brief bio on the Action Recruitment team:

Noel Cafferkey – Managing Director & Owner


Noel grew up on Achill Island. He gained his passion for the hospitality sector at the age of 14 when he took on a summer job with McDowells Hotel. Noel has worked in the industry ever since whether it be in Operations, Sales, Digital or Recruitment.

After completing 4 years studying Hotel & Catering Management in AIT Noel held a number of managerial roles for the next few years. From Longueville Manor – CI, Prince of Wales Hotel – UK, Dingle Skelligs Hotel, Ballymascanlon House Hotel to finally Pontoon Bridge Hotel. Amazingly Action Recruitment was responsible for some of these placements.

Over a cup of coffee and a brief chat with Brian in 2005, Noel joined Action as a consultant for the next 5 years. During this time he completed his CIPD in DIT. He also completed a Diploma in online digital marketing from the digital marketing institute. Then in 2009 he joined Avvio as Business Development Manager for the UK and Ireland.  After a stint of 3.5 years he then took on the role of Director of Business Development for Northern Europe with Market Metrix.

Noel was excited to become the Managing Director & Owner of Action Recruitment in the summer of 2016.

Having come the full circle Noel is now “Back in Action” and excited to be part of the next leg of this incredible journey.

Brian Fahy – Founder & Company Advisor

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This year I celebrate 43 years in the hotel recruitment business.  Looking back it has been a very rewarding roller coaster career, many successes and lots of challenging times.  My abiding sense  is one of gratitude for the many great people I have been associated with over the years.

The tourism and hospitality business was made for Ireland. It has contributed hugely to our economic success and our development as a confident nation.  Revenues and employment from tourism and hospitality compare very favourably with other economic sectors. The unique irish hospitality experience is a major influencer in garnering overseas investment, and our success as an exporting nation.

Anyways, this is supposed to be a Bio…..I grew up in Mayo and went to boarding school in Garbally college Ballinasloe.  After secondary I tried textile design for a while (I come from Foxford).  Then I opted for a trainee management programme in the Old Jury’s in Dame St. Later, with the help of Jorgen Blum of Shannon College I got another training stint in Switzerland and eventually wound up in Germany. There I was mentored by a wonderful man named Hans Schmidt,who, arranged for me to attend Hotel School in Heidelberg.  I returned to Ireland in 1969 and worked in Renvyle House with Hugh Coyle. At the end of the season Bernard McDonagh hired me and I worked for him in the Clare Inn Hotel and Dromoland Castle.

In 1972 Noel Huggard offered me a role to open and run the newly built Ostan RinnRua in Ballinskelligs.  While in Kerry I met with Bob Frizelle, and the notion of an “employment agency” for hotel staff was born.

With the help of the IMI we did a business plan and launched Action with our late wives Mary and Gerry in October 1974.


Karolina Pluta – Recruitment Consultant, Poland & Ireland









It is with great enthusiasm that we announce the opening of our office in Wroclaw, Poland. Action Recruitment’s very first place in Continental Europe. We extended our reach to attract new candidates and open up more opportunities for skilled professionals.

Our Polish office is managed by Karolina Pluta who has just joined the Action Recruitment team.  After graduating from Wroclaw University with an MA degree in psychology, Karolina arrived in Ireland. Working in a local pub, she discovered her passion for the service industry and a love for Ireland and it’s people.

Karolina spent 2006 in Australia, traveling and working with a hospitality agency for the well-known brands Hyatt and Hilton.

Upon returning to Ireland Karolina decided to combine her knowledge of psychology and hospitality to take up a role in a Human Resources department of a hotel. For the past eight years she has been building up her knowledge and experience in the field of HR, working for some of the leading Dublin hotels.  Karolina studied HR Management at DBS and Employment law at NCI. She is a member of the CIPD.

In 2017 Karolina decided to return to Poland, where together with Action Recruitment she began a new, exciting chapter of her career.

“Choose a job you love and you will never have to work a day in your life” – is what she believes and with this in mind she matches the best candidates to the best roles.


Vinko Nincevic – Recruitment Consultant, Croatia









The “newbie” to the team is luckily based in Croatia!

Vinko Nincevic is a young professional with an MA in Financial Management from the University of Split in Croatia. He is  delighted to join the Action team.  Vinko has gained lot of experience in tourism and has developed a wide network of professional partners during his career. He began his career in Event management and promotion while he was still in university and hence found his passion for the Hospitality Industry.

Working in an international environment for the last three years as Event Manager for an international company he has developed a wide network inside and outside of Croatia.

Vinko is driven by success and wants to help others feel the same way by encouraging and mentoring people to develop their careers.

His qualifications, enthusiasm and enterprising spirit add to his determination for your success.


Emily McArdle – Office Manager









Emily has over 15 years experience within the hospitality industry in Ireland. She studied Hotel and Catering Management in DIT Cathal Brugha Street. Emily then worked as a Catering Manager before studying Human Resources in The NCI.

She merged her experience of the hospitality sector with her HR knowledge, working for many years as a HR professional within the hospitality industry. During this time, she continued her studies and gained IBEC and CIPD qualifications. Emily has more recently worked as a HR professional within the pharmaceutical industry and is a member of the CIPD.

Her background in catering, hotels and pharma gives her diverse experience which she then brings to her role as Office Manager in Action Recruitment.


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